Delivery Policy for Comfort Dream Beds
At Comfort Dream Beds, we are committed to delivering your items in a timely and efficient manner while ensuring the utmost care and transparency throughout the process. Please read our delivery policy to understand the details of our delivery process.
Delivery Timeframe:
Once you place an order with us, we strive to have your item/items delivered within 10 working days. While we aim for prompt delivery, in some cases, delivery may take longer due to unforeseen circumstances. If there is any expected delay in the delivery of your order, we will promptly notify you.
Delivery Date and Time Slot:
After your order is received and processed, we will provide you with a specific delivery date. Additionally, a 4-hour time slot will be allocated to you the day before the scheduled delivery. This ensures that you have a clear and convenient timeframe for the arrival of your furniture.
Delivery Check:
Before shipping out any items, we conduct a comprehensive inspection to ensure the quality and condition of your order. All items are securely packed in see-through packaging. We strongly recommend that upon delivery, you inspect the item/items once again to verify their condition. If you notice any damage or issues, please inform our delivery team immediately.
Access for Delivery:
It is essential for you to take responsibility for ensuring that the furniture you have ordered will fit into your home. To do this, carefully measure the spaces where your furniture will be placed and consider the route our delivery team will take to transport it to the desired location within your home. Adequate access is crucial to ensuring a smooth and successful delivery process.
Furniture Placement:
Our delivery team will make every effort to place the furniture in the designated area within your home. However, it is your responsibility to guide our team to the correct location and to ensure that the placement is suitable.
Assistance:
In some cases, our delivery team may require assistance, especially when delivering larger or heavier items. We kindly request that you have someone available to assist our team if necessary.
Delivery Charges:
Please note that delivery charges may apply based on your location and the type of furniture being delivered. These charges will be clearly communicated to you during the ordering process.
At Comfort Dream Beds, we prioritize delivering your furniture in excellent condition and within the specified timeframe. If you have any questions or concerns about our delivery policy, please feel free to contact our customer service team, and we will be happy to assist you. Thank you for choosing Comfort Dream Beds for your furniture needs.
